Casual Shelving Assistant (LA1)

Position Details

• Department: Circulation and Technical Services
• Work Location: On-Site

Purpose and Scope

The Shelving Assistant plays an important role in maintaining a well organized, accessible and orderly collection of library material in many formats. As an essential part of a customer driven team, this position will be well informed and passionate about the programs, events and services offered by the library.

Duties and Responsibilities

• Reshelve library materials.
• Maintain materials in the library collections in a neat and orderly fashion.
• Assist in other support tasks as assigned.
• Perform alphanumeric sorting and filling tasks.
• Arrange returned material on book trucks.
• Assist in housekeeping duties such as dusting, shelf reading, straightening shelves.
• Answer directional questions.
• Refer patrons to appropriate staff.
• Assist with opening and closing procedures such as informing the public that the library is about to close, checking that the public have left the library, cleaning off tables, tidying library in particular the children’s play areas.
• Anticipate and adapt to change with a sense of optimism and opportunity.
• Provide assistance to all library users in a manner that is warm, welcoming and respectful.
• Maintain confidentiality regarding library user information.
• Demonstrate loyalty and commitment to the organization.
• Comply with the Employee Code of Conduct.
• Ensure adherence to the Occupational Health and Safety Act and Library policies.
• Other duties as required.

Note: Above duties are representative of a typical position and are not to be construed as all-inclusive.

Contacts

• Internal: Library staff.
• External: General public.

Education/Specialized Training/Skills

• Enrolled in or completion of High School or the equivalent.
• Good communication skills and the ability and enthusiasm to promote the collections and services of the library are essential.
• Flexibility, a positive attitude, the ability to adapt to an evolving workplace and a commitment to excellent customer service are essential.

Supervisory

The position has no supervisory responsibility.

Decision Making

This position has no responsibility related to decision making affecting the organization.

Work Experience

Less than 6 months.

Work Environment

Work in an office like environment on a regular basis. Evening and weekend shifts.