Municipal Law Enforcement Officer - Snow & Ice

Position Details

• Primary Work Location: Waterloo City Centre
• Hourly Range: $33.22 - $41.52
• Employment Group: Staff Association
• Job Status: Temporary Full Time (up to 5 months)
• Hours of Work: 35 hours per week
• Posting Release Date: October 5, 2026
• Posting Close Date: October 14, 2026
• Department: Licensing and Standards

Why Work With Us

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.

What We Offer

• Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
• A commitment to environmental sustainability as demonstrated in many plans and policies.  For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
• Certification as a Living Wage Champion.
• Defined Benefit Pension Plan (OMERS) eligibility for all employees.
• Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
• Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees.
• Substantial internal and external training and development opportunities along with opportunities to get involved and give back to the community.
• Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
• Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.
• …And so much more!

What You Will Do

• Enforce the regulations of the Snow and Ice By-law on all city sidewalks through the issuance of orders and tickets and by facilitating sidewalk clean-ups.
• When violations are observed, interact directly with person(s) to ensure compliance with by-laws is achieved.
• Manually and electronically record information/facts with respect to investigation.
• Enforce parking restrictions on all city streets, private property, and City parking lots through the issuance of penalty notices (parking tickets).
• Provide back-up to other enforcement officers as required.
• Other duties as assigned.

What You Will Bring

• A post-secondary diploma in Police Foundations, Law and Security or equivalent with a minimum of two (2) years experience in municipal law enforcement, security and/or other municipal operations; an equivalent combination of related education and experience may be considered.
• Exceptional interpersonal and communications skills, both verbal and written, to deal effectively with the public in a non-confrontational manner.
• Strong attention to detail with the ability to properly complete documentation.
• Strong task management skills and ability to complete work within deadlines.
• Working knowledge of Microsoft Office and strong keyboarding skills.
• Valid MTO ‘G’ class driver’s licence in good standing with driver’s abstract acceptable to the City (maximum of 3 demerit points; maximum of 2 convictions within the previous 36 months; no driving related criminal code convictions within the previous 36 months; and no ignition interlock restrictions) is required to perform the job.
• Valid First Aid and CPR certification or willingness to obtain within three (3) months of hire.
• Strong commitment to delivering quality customer service.
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.

What We Will Require

• A Criminal Record and Judicial Matters Check satisfactory to the City.
• Proof of your current and valid certificate(s), licenses and/or educational qualifications, if applicable.

Be You At Waterloo Our Commitment To Diversity Equity Inclusion And Belonging

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.  The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise if you require accommodation throughout the recruitment process.