Manager, Outreach and Partnerships

Position Details

• Posting Date: Wednesday, September 30, 2026
• Closing Date: Thursday, October 15, 2026 @ 12:00 NOON
• Salary Range: $103,635 - $121,238 annually
• Hours of Work: 37.5 hours per week
• Location: 70 Pine Street, Bracebridge, subject to change based on operational requirements
• Classification: Management, Class M3
• Status: Temporary full-time (up to 18 months)
• Department: Community Services

The Opportunity

As part of the District’s homelessness response and community services program delivery, the new position of Manager, Outreach and Partnerships directs, develops, manages, and administers the District’s Mobile Outreach Services (MOS) which provide mobile and community-based person-centered outreach and support to individuals and households who are experiencing, or are at risk of, homelessness in urban and rural communities of Muskoka.

Providing leadership and subject matter expertise, the Manager will implement a housing-focused, trauma-informed, harm-reduction and strengths-based approach for the team, recognizing that homelessness in rural communities may be less visible. The Manager will oversee the provision of crisis response, system navigation, advocacy and follow-up for those not currently connected to services.

The Manager will work closely with municipal programs, emergency services, income support organizations, health and mental health providers, Indigenous and community organizations, housing providers, landlords and other service partners to improve access to housing and supports.

The Manager is responsible to develop, maintain, or enhance effective partnerships with public and private entities related to mobile outreach service delivery.

What you will do

• Manage and coordinate all program aspects of the mobile outreach services to ensure proactive connection to services, supports and resources including but not limited to, mental health and addictions, fire prevention, housing and social supports to individuals and households in alignment with the District’s strategic plan.
• Develop, expand and coordinate effective partnerships with community program providers to optimize mobile and community-based service delivery.
• Manage and develop employees in a manner consistent with District values, policies and procedures including selection, work scheduling, training and performance evaluation.
• Research best practices to lead and/or make recommendations on service model, operational plan, program policies and procedures, emerging innovations, and funding opportunities related to mobile outreach.
• Develop program evaluation strategy including performance metrics in alignment with funding requirements to track program outcomes and budgets and identify continuous improvement opportunities.
• Set standards and ensure complete, accurate and up-to-date files, program records and statistics ensuring protection of privacy and compliance with evaluation frameworks.
• Other duties and responsibilities as assigned.

What you will need

• Graduation from a 3-year post-secondary degree program in a related area (such as social sciences, social work, business administration, health services or community planning) or equivalent combination of education and experience.
• Four years of progressive experience in a related field, including directly related supervisory, stakeholder relations and program development experience.
• Knowledge of the social determinants of health, social assistance programs, homelessness prevention programs, and other related human services programs, with particular focus on people at risk of or experiencing homelessness.
• Experience working in multi-stakeholder environments (e.g. delivering community consultation, engagement, and organization), within at least one of the following areas: public, private and/or community organizations.
• Proven ability to accomplish performance objectives in a corporate team environment, exhibiting strong communication (written, oral and interpersonal), analytical, public relations, organizational, project/time management and team building skills.
• Effective at building and motivating teams, with proven ability to relate effectively with clientele.
• Self-directed individual with excellent written and verbal communication.
• Highly developed conflict resolution, problem solving, facilitation and communication skills.

What we are offering

• Health benefits (temporary full-time employees on contract for 12 months or longer)
• OMERS pension
• Work-life flexibility
• Perks and discounts
• Wellness programs
• Fostering and fun environment
• Professional development and education opportunities
• Pay range progression based on length of time in the job and satisfactory performance

The Next Step

If you have the necessary skills, experience and qualifications, and can support our vision and values (RISE: Respect, Innovation, Service and Equity), submit your application using the apply now link below. The District of Muskoka is an equal opportunity employer and values diversity in our workforce, encouraging applications from all qualified individuals.

Our organization is committed to providing persons with disabilities with equal opportunities and accessible standards of goods and services.