Complementary Care Assistant

Position Details

• Job Category: Health Services
• Division & Section: Seniors Services & Long-Term Care, LTC Regional Services
• Work Location: Lakeshore Lodge: 3197 Lake Shore Blvd W, Etobicoke, ON M8V 3X5
• Job Type & Duration: Part-time, Permanent Vacancy
• Hourly Rate and Wage Grade: $32.83 - $35.82, TF0150, Wage Grade 6
• Shift Information: 42 hours biweekly, Days, evenings & weekends
• Affiliation: L79 PT LTCH&S
• Number of Positions Open: 1
• Posting Period: 09-Oct-2026 to 26-Oct-2026

Major Responsibilities

• Provides comfort, relaxation and a sense of well being to residents.
• Administers comfort care techniques including aromatherapy and light massage or other techniques.
• Assesses resident needs.
• Collaborates with the unit team and makes recommendations regarding residents who will benefit from the service and resident requests for service.
• Develops individual and group comfort care plans.
• Implements individual and group interventions for residents.
• Monitors results of interventions.
• Reports responses and outcomes to the Head Nurse, RN or RPN.
• Documents the residents health care record.
• Ensures resident safety, privacy and confidentiality.

Key Qualifications

Your application must describe your qualifications as they relate to:

• Approved certification/diploma from a community college as a Registered Aromatherapist & Reflexologist and/or Certified Holistic Practitioner or an equivalent combination of experience and education.
• Experience in carrying out complementary care techniques and interventions (e.g. aromatherapy, light massage, hands-on treatment) with geriatric populations in long-term, palliative care or other healthcare settings.
• Experience safely carrying out techniques that promote comfort, relaxation, and a sense of well-being.

You must also have:

• Ability to assess resident needs and communicate findings to the multidisciplinary teams.
• Ability to work as a member of a multidisciplinary team.
• Excellent written and verbal communication skills.
• Ability to utilize computer software (e.g. Word and Excel) and good keyboarding skills.
• Ability to work with minimal supervision.
• Ability to manage time efficiently.
• Ability to travel to various work locations in a timely manner.
• Must be able to work evenings and weekends.

Please note

As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021(O.Reg 246/22).

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Disability-related accommodation during the application process is available upon request.