Receptionist Clerk

Position Details

• Job Type Full-Time Temporary (up to 1 year)
• Hourly Rate Start: $20.69/hr, 910 hrs: $22.49/hr, 1820 hrs: $24.52/hr, 2730 hrs: $25.47/hr, 3640 hrs: $26.44/hr, 4550 hrs: $27.41/hr
• Work Location Dearness Home Long-Term Care Facility, 710 Southdale Rd E, London, ON N6E 1R8
• Department Long-Term Care

Summary Of Duties

Under the direction of the Senior Manager, Support Services and Business Operations or designate, performs clerical and customer support tasks within the home. Provides back up support to other general clerical tasks as required.

Work Performed

• Provides exceptional customer service when receiving and directing incoming telephone inquiries and assisting in person visitors.
• Performs a variety of clerical documentation support activities, such as supporting the preparation and delivery of internal and external communications, completing photocopying, typing minutes and reports as required, supporting employee and resident filing/sorting on units and in other home areas, posting information in the home as directed, preparing and distributing the weekly on-call list and distributing mail.
• Supports scheduling activities as required, including receiving, replacing and documenting staff replacement calls; typing assignments and filing.
• Operates the public address system during emergencies as required.
• Assists with and is knowledgeable about prescribed fire procedures.
• Receives cash and maintains accurate records for Home related ticket sales.
• Assists transportation and appointment bookings for residents/clients as needed.
• Books and assists with onsite tours as required.
• Updates memorial trees.
• Performs other related duties as assigned.

Educational Qualifications

• Ontario Secondary School Diploma with a commercial option or equivalent.
• Completion of a formal course of study reasonably related to the job supplemented by training or experience on the job.
• Demonstrated proficiency in Microsoft Office products, spreadsheets and various software.

Police Record Check

The successful applicant will be required to obtain a Vulnerable Sector Police Check (VSC) dated within the last 6 months.