Temporary Building Permits Clerk (anticipated for up 3 months)

Position Details

• Location: Whitby
• Salary Range: $31.32 - $39.16 hourly
• Hours of Work: Monday to Friday, 8:30 a.m. – 4:30 p.m., 35 hours per week (may vary, shifts between 6:00 a.m. and 9:00 p.m., Monday to Saturday)
• Work Location: Hybrid
• Closing Date: October 15, 2026
• Department: Planning Administration Services

Our team is highly skilled, passionate about our community, and we care. Let’s grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes. The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031.

Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day. Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming.

On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position. We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community. Let’s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials. By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Supervisor, Administration, the Building Permit Clerk is responsible for various administrative and data entry duties to assist the building services division, including:

• Entering and editing of permit applications and data in AMANDA;
• Preparing correspondence;
• Processing invoices and cashier duties;
• Ordering of office supplies;
• Responding to customer inquiries via phone, email and in person;
• Monitoring the Building Division email account;
• Compiling and reviewing various reports;
• Responding to FOI requests;
• Entering and responding to Cityworks requests; and,
• Provides back-up support for other positions.

Who You Are

Our Planning Administration Services team is looking for an enthusiastic, solutions-oriented team player. You are self-motivated, self-starting and utilize a proactive approach to work. You value partnerships. Your excellent communication and interpersonal skills coupled with your experience enables you to skilfully build, establish and maintain positive working relationships. You demonstrate tact, diplomacy and sound discretion when working with a broad range of partners.

You bring to the team your strong reasoning, analytical, numerical, and research skills. You solve problems by identifying, gathering and processing relevant information. Using your knowledge and experience in the field allows you to navigate through difficult interpersonal situations in a positive manner. You demonstrate adeptness in conflict resolution and approach situations with the goal to improve communication, diffuse tension and resolve problems.

What You Bring To Our Team

As the successful applicant, you must possess:

• A post-secondary diploma in Business Administration or Office Administration;
• A minimum of one (1) year related experience;
• A demonstrated knowledge of computer programs, including an intermediate level of proficiency with MS Office (Word, Excel, Outlook), Amanda and City Works.

What We Offer You

A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

Vacancy Statement

Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.

AI Disclosure

The Town of Whitby confirms that artificial intelligence (AI) will not be used in the screening, assessment, or selection process for this position.

Our Commitment To Inclusion, Diversity, Equity, And Antiracism

At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement

The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minorities are encouraged.