Assistant Manager of Ontario Works

Position Details

• Job Category: Ontario Works
• Posting Date: October 7, 2026
• Employment Type: Permanent Full-Time
• Location: County Administration Building, Belleville
• Wage Range: $94,502 - $110,554 per annum
• Hours of Work: Monday to Friday, 8:30 a.m. to 4:30 p.m. (35 hours/week)
• Closing Date: Wednesday, October 21, 2026 by 4pm
• Department: Community and Human Services

Description

The Community and Human Services Department has an opening for a permanent full-time Assistant Manager of Ontario Works. This is a non-unionized position reporting to the Manager of Ontario Works. Under the guidance of the Ontario Works Manager, this position ensures exceptional delivery of the day-to-day operations of the Ontario Works Program.

Duties and Responsibilities

• Contribute to the development and implementation of strategies to support the effective and efficient delivery of financial and employment assistance programs and services to social assistance recipients.
• Collaborate with Community and Human Services programs and community partners to assist in providing effective and efficient service delivery.
• Contribute to Ontario Works service planning, organizational development, and operational success as a member of the management team.
• Provide advice and support to the Ontario Works Manager.
• Provide managerial guidance and support to direct reports.
• Develop performance goals and plans for staff and provide coaching and performance feedback.
• Foster the development of teamwork and collaboration within the Ontario Works program, including Integrated Employment Services.
• Contribute to the development and monitoring of key performance indicators and client service standards.
• Ensure consistent interpretation and application of Ministry program directives, legislation, program and departmental policies, and local procedures.
• Provide support and assist in coordinating training initiatives.
• Assist in resolving client issues as required.
• Support the preparation, monitoring, and reporting of the Ontario Works budget and Service Plan.
• Support administration and enhancement of client and third-party payable and receivable solutions.
• Adopt safe work practices, report unsafe conditions, and attend relevant occupational health and safety in-services.
• Support management of departmental records retention pursuant to TOMRMS.

Minimum Qualifications and Experience

• Three-year College Diploma in Human Services or a related field.
• Minimum four to five years progressive management experience within a municipal/government or fully developed private agency.
• Strong working knowledge of the Ontario Works, Children’s Services, and Housing Services Programs.
• Effective written and oral communication skills.
• Solid organizational and time management abilities.
• Ability to work well under pressure and meet deadlines.
• Excellent discretion and sound judgement in problem-solving and decision making.
• Superior interpersonal and leadership skills and ability to supervise/manage within a unionized environment.

Hours of Work

Normal hours of work are Monday to Friday, 8:30 a.m. to 4:30 p.m. (35 hours/week). Occasional overtime may be required for project completion.

On-Call Requirements

Details not specified.

Additional Information

This posting is to fill a vacancy and is actively being recruited for. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information collected will be used only for the purposes of this employment opportunity. Only candidates selected for an interview will be contacted.

The County of Hastings is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes. Please contact us if you require this posting in an alternate format. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Contact

Juliana Finney
Human Resources Advisor
Talent Management & Acquisition