Administrative Support - Legislative, Parking & Transit Services

Position Details

• Location: Orillia
• Hourly Wage: $27.49 to $29.06
• Hours of Work: 35 per week
• Closing Date: 2026-10-23
• Department: Legislative, Parking & Transit Services

The City of Orillia is hiring a Administrative Support – Legislative, Parking & Transit Services.

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.

The City of Orillia is currently seeking a highly motivated individual to fill the position of Administrative Support - Legislative, Parking & Transit Services.

The City does not use artificial intelligence in the hiring process. All job applications are reviewed personally by the appropriate Department/Division. This recruitment is to fill a position that is currently vacant.

Reporting to the Director of Legislative, Building, Parking & Transit Services or designate, the Administrative Support - Legislative, Parking & Transit Services is responsible for providing clerical support to the Legislative, Parking & Transit Services division. Responsibilities will also include responding to general inquiries in-person, via telephone or email, preparing reports, purchase orders, payment and invoice requisitions, maintaining the City’s parking ticket database, processing disputes and preparing trial documentation and reconciling weekly transit and parking coin collections and processing specialized transit service applications.

The role will receive and respond to inquiries from the public and provide information and assistance in a courteous, friendly, and efficient manner to promote a high standard of public relations at all times.

Position Synopsis and Purpose

Reporting to the Director of Legislative, Building, Parking & Transit Services or designate, the Administrative Support - Legislative, Parking & Transit Services is responsible for accurate, consistent management of the City’s parking infraction database, including preparing various follow-up documentation, trial paperwork and review requests. Additionally, this position will serve as the primary point of contact between the City and transit provider, ensuring clear, consistent, and ongoing communication.

Major Responsibilities

• Provide clerical support to the Legislative, Parking & Transit Services Division.
• Provide customer service assistance for Legislative Services, Parking & Transit Division including responding to general inquiries in-person, via telephone or email.
• Prepare reports and payments (Passport Parking, City of Barrie, MTO, TransitFare, contracted Transit Services, etc.).
• Process purchase orders, payments and invoice requisitions and obtain quotes from vendors.
• Provide Licensing Appeal Tribunal support to schedule hearings, post notices, swear in participants, record exhibits and prepare correspondence.
• Track and update list of exotic animals and distribute to locally authorized agencies.
• Serve as point of contact between City and transit provider.
• Reconcile weekly transit and parking coin collection (including OWLS), deposits and invoicing.
• Review, process and track applications to the City’s specialized transit service.
• Coordinate public notices for transit detours with transit contractor and other divisions.
• Maintain the parking ticket database and prepare documentation for MTO ownership requests, Notices of Impending Conviction, Certificate Requesting Conviction, Notices of Fine and Due Date, and Plate Denial.
• Prepare and coordinate material for trials including assisting the Director of Legislative, Building, Parking and Transit Services in scheduling trials, organizing and submitting related material and sending out notices.
• Process parking infraction review requests/disputes including advising on options and final decisions.
• Organize Toys for Tickets campaign, including public notices, correspondence and preparing internal financial reports.

Qualifications

• Post-secondary degree in a related field (e.g., Office/Business or Legal Administration).
• Thorough working knowledge of municipal by-laws, provincial legislation and Ontario Municipal Records Management System (TOMRMS).
• Excellent verbal and written communication skills.
• Excellent computer skills using MS Office Suite, Great Plains, and Parking Infraction Software.

Working Conditions

The City of Orillia offers a competitive salary, a comprehensive benefits package, and registration with the OMERS Pension Plan.

How to Apply

Interested candidates with the required qualifications are welcome to submit their resume and letter of interest by October 23, 2026 at Noon.

Applications will only be accepted by clicking the "Apply Now" button on the City of Orillia job posting site.

Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process.

We thank all applicants that apply and advise that only those to be interviewed will be contacted.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5.